Fine Motors Website Privacy Policy
Your privacy
is of utmost importance to Fine Motors. Any personal information that you
provide to us through, or on, our website will be governed by this privacy policy
(the “policy”). Therefore, it is important that you read and understand this
Policy prior to providing any personal information about yourself.
Fine Motors
has established policies and procedures to comply with this Policy, and has
designated one or more persons accountable for compliance to it. The Privacy
Officer designated by Fine Motors can be contacted by e-mail at privacy@finemotors.ca;
by telephone at (519) 672-2277; or by mail at
All
submissions should be directed to the attention of the Privacy Officer.
Personal Information Defined
Personal
information is information that distinctively refers to you, such as your name,
address, birth date, gender, marital status, financial information etc. Keep in
mind that if you identify yourself as an employee of an organization, your
name, title, business address or business telephone number would not be
considered personal information.
We collect,
use and disclose personal information supplied by you for yourself and for our
respective related companies and business partners (lists available on request)
in order (a) to provide you with products (loans, leases, etc.), (b) to perform
services (including training, etc.), (c) to improve our products and services,
(d) to initiate, maintain and develop our relationship with you (including
product and service information, offers, etc.), (e) to administer billing,
accounting and security measures in relation to your business with us and (f)
to comply with legal and regulatory requirements.
Customer Option to “Opt-Out”
You may
decide that you would prefer that we do not use or disclose your personal
information for finemotors.ca related marketing purposes or as otherwise noted
in this Privacy Policy (excepting legal and/or contractual obligations), in
particular, for some or all of the following:
·
Fine
Motors Special Events and Promotions that may include notification of training
events, information for golf, tennis or ski events, new product launches,
brochures, etc.
·
Satisfaction
Surveys such as products and/or service surveys, J.D. Power, etc.
·
Marketing
Surveys such as customer research surveys etc.
If you
choose to “opt-out” as outlined above, you will not longer have access to
product or service information that may be of value to you. However, if you
wish to “opt-out” you may do so at any time by contacting us online at www.finemotors.ca.
Please see
above for contact information. Be assured that your decision to “opt-out” will
not affect your business relationship with us.
Collection of Personal Information
Within our
website, you may be asked to provide personal information about yourself. Fine
Motors will collect personal information only when you voluntarily provide it.
Be assured that the personal information you provide remains strictly
confidential and will used or disclosed only for the purposes for which it was
collected and will not be used or disclosed for any other reason unless you
have given us consent to do so.
We collect
personal information for registration on our mailing list, for eligibility to
participate in a contest, survey or promotion, or simply for informing you of upcoming
events or special offers. In other areas of our website, personal information
is requested in order to apply for credit in respect to a lease or finance, or
to obtain information related to products. The personal information you provide
will only be collected and used for the purposes that have been identified. In
certain parts of this website where we require that you provide us with
personal information, we will protect the security of your personal
information.
We do,
however, discourage you from sending any sensitive personal information (that
is, credit card information) via regular e-mail.
Fine Motors
will not knowingly encourage children under the age of 13 to register at its
website.
Sharing of Information
The
information that you provide to us will only be used by Fine Motors and our
respective related and/or affiliated companies and business partners (list
available upon request). It will assist us in providing products and services
to you that will benefit you as a valued customer. Exceptions may include
disclosing information to third parties assisting us in servicing and
processing your credit account, to verify creditworthiness or to assist you in
answering an inquiry. We may also disclose information to third party companies
that perform marketing services on our behalf. In any event, we are responsible
for the protection of your personal information in our possession. Any
information we may transfer to a third party as noted above remains our
responsibility and, as such, we contractually require any manner consistent
with our own internal privacy practices, or as required by law. Under limited
circumstances, we may also be required to disclose personal information to
comply with the law.
Collection of Non-Identifiable
Information
In order to
allow you easy and convenient access to our website, certain non-identifiable
information is collected, as described below. We may share this information
with our website providers to allow us to continually improve our websites.
Site Traffic Monitoring
During each
and every visit to one of our websites, we will collect non-identifiable
information by tracking Internet Protocol (IP) addresses on an aggregate basis.
IP addresses do not track personal information about you. They simply allow us
to monitor how our sites are being used and what information is being accessed.
Fine Motors will use this information to ensure its websites remain useful and
convenient, in order to meet and satisfy your needs.
“Cookies”
When a user
interacts with our website, “section-cookies” are used to collect information
anonymously and to track user patterns. They do not permanently record data and
are only available during an active session, therefore, once a session is
terminated; the “session-cookie” disappears. A session cookie is a small text
file which contains a unique identification number that identifies your
browser, not you personally, to our computer each time you visit our website. A
session cookie can tell us which pages were visited and how often. We use this
anonymous information in an effort to improve our website’s usefulness to you –
primarily for technical reasons, such as providing seamless navigation. If you
do not want your browser to accept cookies, you can reset your browser either
to notify you when you have received a cookie, or to refuse to accept them
altogether. However, if you refuse to accept cookies, you may not be able to
use some of the features available on our websites such as personalization
features.
Access to your Personal Information
At your
request, we will let you know what personal information we have in our
possession about you, what it is being used for, and to whom it has been
disclosed. We will also provide you with access to your personal information
that is in our possession, however, some exceptions may apply. We will respond
to your inquiry within thirty (30) days. There may be reasonable costs
associated with your request. Please direct your request to the Privacy Officer
as noted above.
Correcting or Updating Personal
Information
Fine Motors
will keep the personal information in its possession accurate, complete,
current and relevant, based on the most recent information available to us. If
you have provided information about yourself, in order to receive e-mails or
product mailings, and would like to modify your information, please visit our
website at www.finemotors.ca.
Retention of Personal Information
Fine Motors
will retain your personal information for as long as necessary to fulfill the
purpose for which it was collected and to comply with applicable laws.
Security
At Fine
Motors we are committed to protecting the personal information in our possession.
A number of security measures are used by Fine Motors to maintain the safety of
your personal information. We have implemented security measures which include
the use of: physical secure data centers and premises; internal security
polices and procedures; defined internal segregation of duties; and electronic
access controls such as passwords and encryption technology. In addition, we
encourage you to observe safe computing practices. It is your responsibility to
keep confidential the use-ID and password that you use to register with us and
not share them with anyone. If you believe that your user-ID and password have
been compromised, you can change them by contacting Fine Motors as noted above
in “Correcting or Updating Personal Information”.
Third Party Links
Even though
our websites may include links to other websites, outside of Fine Motors, we
are not responsible for the content, links or privacy practices of those sites.
We provide access to these linked sites for your convenience only and you
access them at your own risk. However, we will welcome any comments you may
have regarding these linked websites.
Getting Answers to Your Concerns
Fine Motors
has developed policies and procedures to respond to individual complaints and
questions relation to privacy. We will investigate and attempt to resolve all
complaints. We will respond to your inquiry within 30 days. Please be advised
that there may be a reasonable cost associated with your request. Should you have
any questions or concerns about our policy please contact our Privacy Officer
as noted above.
We welcome
your comments and e-mails but please note that any information, including but
not limited to suggestions, ideas or submissions your make through and onto any
Fine Motors website will become the exclusive property of Fine Motors.
By visiting
our websites you are agreeing to our privacy policy as outlined above. Fine
Motors reserves the right to change this Policy from time to time and will
provide notice of any significant changes on this website.